Customer Advocate and Support Operations Nerd. I love working with product development, improving processes and making customers happy. I also love going fast on a board of any kind.
Currently Head of Customer Happiness at Fountain
VP Customer Support at Airware
Senior Director of Support and GM Small Business at Get Satisfaction
Group Manager – Customer Care of Personal Finance at Intuit, Inc.. All things Mint.com and Quicken.
Director of Customer Advocacy at Mint.com acquired by Intuit 2009.
Extensive world travel all of 2003
Customer Care Sr. Specialist at Yahoo!
Business Development at Enterprise Networking Systems
Concierge and Front Office at Westin Hotels
Virginia Tech 1995